There are three different tiers for LBCommunity: Gold, Silver and Bronze.
To become:
- Bronze: Simply sign up for a LBCommunity account, no spends are required.
- Silver: Spend an accumulated amount of IDR4.5M in your tier cycle.
- Gold: Spend an accumulated amount of IDR11M in your tier cycle.
Read more about your tier cycle here.
Example
- I joined on 1 Aug 2022 as a Bronze member and made a purchase of IDR1.5M on 1 Aug 2022
- I made another purchase of IDR3M on 5 Aug 2022 and have accumulated IDR4.5M spends within 12 months from my signup date (1 Aug 2022)
- Hence, I am upgraded to Silver on 5 Aug 2022, with my tier expiry date updated to 4 Aug 2023 (12 months or 365 days later)
Outcomes
- Scenario A: If I did not make any additional purchase between 5 Aug 2022 to 4 Aug 2023, I will be downgraded to Bronze after 4 Aug 2023
- The downgrade logic only kicks in on the tier expiry date of 4 Aug 2023 with new tier reflected on the next day, 5 Aug 2023
- I am downgraded because the downgrade logic looks at spends within my tier cycle after the latest tier change, which means I spent IDR0 (less than Silver spend threshold of IDR4.5M) between 5 Aug 2022 to 4 Aug 2023. The IDR3M purchase made on 5 Aug 2022 earlier before my tier is upgraded to Silver is not considered when evaluating downgrades on expiry
- Scenario B: If I make additional purchases between IDR1-IDR4.49M between 5 Aug 2022 to 4 Aug 2023, I will be downgraded to Bronze after 4 Aug 2023
- Similar to Scenario A, I am downgraded to Bronze as I spent less than the Silver spend threshold of IDR4.5M in my tier cycle between 5 Aug 2022 to 4 Aug 2023
- Scenario C: If I make additional purchases between IDR4.5M-IDR10.99M between 5 Aug 2022 to 4 Aug 2023, I will maintain my Silver tier status and will continue to be Silver until 4 Aug 2024
- As my accumulated spend amount between 5 Aug 2022 and 4 Aug 2023 is >= the Silver spend threshold of IDR4.5M, I maintain my tier
- Scenario D: If I make additional purchases of IDR6.5M or more between 5 Aug 2022 to 4 Aug 2023, I will get upgraded to Gold. My tier expiry will be 12-months from my upgrade date
- I spent IDR4M on 11 Nov 2022 and IDR2.5M on 12 Dec 2022, I will get upgraded to Gold on 12 Dec 2022 and my tier expiry date is now 11 Dec 2023 (12 months or 365 days later)
- Tier cycle is now defined as from 12 Dec 2022 to 11 Dec 2023
- Scenario E: If I make additional purchases of IDR6.5M or more between 5 Aug 2022 to 4 Aug 2023, I will get upgraded to Gold. My tier expiry will be 12-months from my upgrade date
- I spent IDR4M on 11 Nov 2022 and IDR2.5M on 3 Aug 2023, I will get upgraded to Gold on 3 Aug 2023 and my tier expiry date is now 2 Aug 2024 (12 months or 365 days later)
- Tier cycle is now defined as from 3 Aug 2023 to 2 Aug 2024
Note that in Scenario E, I have spent IDR11M but this IDR11M is my accumulated spends from 1 Aug 2022 to 3 Aug 2023, which is more than a 12-month period. This means that our upgrade logic helps customers to upgrade to Silver or Gold more easily, whereas downgrade logic considers spends in your tier cycle - a strict 12-month period :)